Computer Help
Slow computers, software errors, updates, new-device setup, and everyday troubleshooting.
Get computer help →IN-HOME & REMOTE IT SUPPORT
Tech trouble?
We've got you.
Friendly, straightforward technology support for your home or small business. From stubborn Wi-Fi to a brand-new computer, get help without the tech talk.
Local support, where you need it.
Serving Northwest Louisiana by appointment.
✦TECHNOLOGY, MADE EASIER
Help when
you need it.
01 Home technology
02 Wi-Fi & networking
03 Small-business support
In-home visits
Remote assistance
Clear, upfront pricing
Homes & small businesses
WHAT WE CAN HELP WITH
Practical tech support.
Real-world solutions.
Get help with everyday technology issues, explained in plain English and handled with care.
Wi-Fi & Networking
Connection problems, router setup, dead zones, mesh Wi-Fi, and secure home networks.
Improve my Wi-Fi →Printers & Devices
Printer and scanner setup, smart TVs, peripherals, email configuration, and device connections.
Set up my devices →Security & Backups
Basic security checks, malware scanning, account-protection guidance, and backup setup.
Protect my technology →Small-Business IT
Workstation support, office Wi-Fi, printer issues, software configuration, and scheduled maintenance.
Support my business →Remote Support & Tutoring
Remote troubleshooting for suitable issues, plus patient one-on-one technology coaching.
Get remote help →SIMPLE FROM START TO FINISH
Getting help
should be easy.
Tell us what's going on. We'll help identify the next step and agree on the work before moving forward.
Tell Us What You Need01
Tell us the problem
Share what isn't working, what device you use, and the best way to reach you.
02
Choose the right support
We'll discuss whether remote help or an in-home appointment makes the most sense.
03
Approve the plan
You'll know the expected cost and scope before additional work begins.
04
Get back to what matters
We troubleshoot, explain what we did, and outline any recommended next steps.
STRAIGHTFORWARD STARTING RATES
Know what to expect.
No mystery pricing.
Final pricing depends on the issue, travel distance, and work required. We'll confirm the estimate before proceeding.
REMOTE SUPPORT
$35
First 30 minutes
- Software troubleshooting
- Configuration help
- Suitable issues handled remotely
MOST FLEXIBLE
IN-HOME SUPPORT
$79
First 60 minutes
- On-site diagnosis and troubleshooting
- Home device and printer help
- Clear next steps before extra work
SMALL-BUSINESS SUPPORT
$85
Per hour, scheduled labor
- Workstation and printer support
- Office network troubleshooting
- Scheduled maintenance assistance
Additional labor, travel outside the core service area, hardware, software, and specialized work may cost extra. Remote support after the first 30 minutes starts at $25 per additional 30 minutes. Small-business remote sessions start at $45 per 30 minutes.
YOUR LOCAL TECHNOLOGY PARTNER
Good technology.
Less frustration.
Jupiter TechWorks helps households and small businesses get more from the technology they rely on every day. Our approach is straightforward: listen first, explain your options, and focus on practical solutions that fit your needs.
✦
Clear communication
No unnecessary jargon.
✦
Thoughtful support
Solutions tailored to the issue.
✦
Respect for your privacy
Access and changes handled with permission.
LET'S GET IT WORKING
What can we
help you solve?
Send a few details about your issue. We'll follow up to discuss availability, the best support option, and expected pricing.
Service area
Northwest Louisiana · By appointment
Appointments
Scheduled in-home and remote support
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